Shipping Policy for BestRapic Bike Store
Effective Date: January 2, 2025
At BestRapic Bike Store, we aim to provide fast and reliable shipping services to ensure that your orders arrive on time and in perfect condition. This Shipping Policy outlines our procedures and the terms associated with the shipping of your products. Please read it carefully before making a purchase.
1. Order Processing
All orders are processed within 1-3 business days from the date the order is placed, excluding weekends and holidays. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation email along with a tracking number (if applicable) so you can monitor your shipment’s progress.
2. Shipping Methods and Costs
BestRapic Bike Store offers several shipping options to meet your needs, including:
- Standard Shipping
- Expedited Shipping
- Two-Day Shipping
- Overnight Shipping
Shipping costs are calculated at checkout based on the weight, dimensions of your order, and the delivery location. You will be able to review your shipping charges before completing your purchase.
3. Shipping Locations
We currently offer shipping within the United States. If you are located outside of the U.S. and wish to inquire about international shipping, please contact us at info@bestrapic.net for more information.
4. Delivery Timeframes
Estimated delivery times depend on the shipping method selected and your location. Please note that delivery times are estimates and can vary due to factors beyond our control, such as weather conditions, holidays, or carrier delays.
- Standard Shipping: Typically arrives within 5-7 business days.
- Expedited Shipping: Typically arrives within 3-5 business days.
- Two-Day Shipping: Delivered within 2 business days.
- Overnight Shipping: Delivered the next business day.
5. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to track the status of your package through the carrier’s website.
6. Shipping Delays
While we aim to process and ship orders promptly, we cannot guarantee delivery dates due to factors such as stock availability, weather disruptions, or carrier delays. BestRapic Bike Store is not responsible for any delays caused by shipping carriers once the package has been dispatched.
7. Shipping Issues and Lost Packages
In the rare event that your package is lost or damaged in transit, please contact us immediately at info@bestrapic.net. We will work with the carrier to resolve the issue as quickly as possible. Please retain all packaging and documentation for the carrier’s inspection.
8. International Orders
At this time, we only offer shipping within the United States. For international shipping inquiries, please contact us directly for more information regarding potential shipping options, costs, and customs duties.
9. Free Shipping Promotions
Occasionally, we may offer free shipping promotions. To qualify for free shipping, the total value of your order must meet the specified minimum purchase requirement, and the offer is only valid for standard shipping within the United States. Promotional offers are subject to change and may have additional terms and conditions.
10. Address Accuracy
Please ensure that the shipping address you provide is accurate. We are not responsible for any delays, lost packages, or shipping errors caused by incorrect address information provided at checkout.
11. Contact Information
If you have any questions regarding shipping or need assistance with your order, please contact our customer service team at:
BestRapic Bike Store
18372 N 154th Ter, Basehor, Kansas (KS)
Phone: (913) 724-2540
Email: info@bestrapic.net
Website: bestrapic.net